AI SHOP ASSISTANT · AI SHOP ASSISTANT FOR ODOO 19 E-COMMERCE
AI Shop Assistant: From Customer Request Directly into the Shopping Cart
Your customers describe what they need – by text or voice. The AI Shop Assistant asks short follow-up questions, finds suitable products in your catalogue, compares them and places the right variant in the real Odoo shopping cart. A native Odoo module from Odoo Partner bloopark – with your live data, in your website theme.
Arrange Live Demo Prices & Packages
Native Odoo module · Requires Odoo 19 Enterprise · not usable with Odoo Community · by bloopark, Odoo Gold Partner
In summary
What does it do?
An AI assistant in your Odoo shop that not only answers but also shops: It finds products for a described need, compares them, asks about the variant and places them in the real shopping cart. This is how a conversation goes.
What does it cost?
One-time module license per Odoo database via the Odoo App Store, including updates within Odoo 19. Setup and curation by bloopark are optional. Regarding the prices.
What do you need?
Odoo 19 Enterprise with Website/E-Commerce, Knowledge and Odoo AI as well as your own OpenAI API key. The use of AI runs through your OpenAI account.
The AI Shop Assistant in Action
Your customers describe their wishes via text or voice. The AI assistant recommends suitable products from your Odoo catalogue, compares up to four products, and places the chosen variant directly in the basket – all within your online shop.
The problem
Your catalogue knows everything. Your customers do not know its terms.
The search requires the right word. Filters require the right category. Neither answers the question that customers actually have: "Does this fit with what I have in mind?" Those who do not get an answer write an email to sales – or leave the shop. This affects large assortments, technical products and items with many variants the most.
This is how a customer asks
"I am setting up a small café – what do I need?"
No search mask finds an answer to that. The AI Shop Assistant asks about budget and space, shows a suitable selection and justifies it in one sentence.
Five steps, one conversation
From the first sentence to the shopping cart, without the customer needing to know your product names or categories.
Step 1
Describe needs
In your own words, typed or spoken.
Step 2
Ask briefly
Two or three questions, one after the other: budget, use, must-have criteria.
Step 3
See suitable products
As product cards with image, price and add button – directly in the conversation.
Step 4
Compare
Up to four products side by side, with a clear recommendation.
Step 5
Into the shopping cart
The chosen variant, in the real Odoo shopping cart. Payment is made in the usual checkout.
What the assistant accomplishes in the conversation
A regular chatbot responds with text. The AI Shop Assistant responds with product cards, a comparison table, a variant selection, and a change in the basket.
Need instead of search term
Customers do not need to know your product names.
The assistant looks for meaning, not for strings – across the entire catalogue, with price limits and exclusions. The result is a selection that fits together. Custom search terms per product cover the words that your customers actually use.
Compare
"Which one should I take?" – answered.
Two to four products side by side, based on the same features. The assistant names the differences that matter for the stated use and says which one he would choose.
Variants
He does not guess a size.
If a product has colours, sizes, or versions, the assistant does not add it to the basket without a chosen variant. He shows the options and asks – even if the customer says they don't mind.
Real basket
He does not just advise. He adds to the basket.
Add, change quantities, swap, remove – in the real Odoo basket, with a new total. Removal only happens after a confirmation on the screen. The assistant never places an order by himself.
Your product knowledge
The manual becomes part of the consultation.
Attach texts, files, URLs, or Odoo knowledge articles to a product. They will be indexed through Odoo's AI features, and the assistant answers questions about dimensions, consumption, care, or setup from them – around the clock.
Language
Simply say what you need.
A tap on the microphone, and customers speak with the assistant while the product cards appear. Just on the smartphone faster than typing. Voice is optional; typing remains the standard.
Full catalogue from day one
8,000 products? None of them need to be prepared.
The assistant works by default with every published product: describe, show, add to cart – from your existing Odoo data. Where you want more depth, you can specifically add search terms, notes, and documents. Curating is an option, not a requirement.
Two levels
Without setup per product: all published products, described from your Odoo data.
Curated where it matters: search terms, notes, and knowledge sources for your key products.
Part of your Odoo. Not bolted on.
The AI Shop Assistant is an Odoo module, not an externally hosted chat. It reads your live catalogue, writes to the real cart, and adheres to Odoo's website and company separation.
Live data
Prices and product details come directly from Odoo, not from a product feed that can become outdated.
Your theme
Colours, fonts, and curves are taken by the assistant from the active website theme, even in dark mode. It looks like your shop, not like a foreign widget.
Multi-website and multi-company
One installation, cleanly separated shops: products, conversations, and knowledge are separated by website and company.
Order status
Registered customers ask "Where is my order?" and receive the status – without invented delivery dates.
Transfer to your team
Depending on the settings, the assistant displays contact details, creates a CRM lead or a helpdesk ticket, or refers to your appointment booking. Lead and ticket are only created after the customer has confirmed on the screen.
Honestly, if something is missing
If you do not carry a product, the assistant makes that clear. It does not claim that a colleague is already in the chat, and it does not invent delivery dates.
You decide what the AI knows, stores, and costs.
Concrete settings instead of promises.
| Control | What it achieves |
|---|---|
| AI notice | Every conversation begins with your notice that an AI is responding – active by default. |
| Released product fields | You choose which fields the AI is allowed to read. Internal fields such as purchase prices are excluded. |
| Customer memory | Optional, only for registered customers, retrieval is off by default. Customers can view and delete stored information themselves. Anonymous visitors are never stored. |
| Retention | Own deadlines for conversations and reminders, automatically enforced. |
| Usage limits | Upper limits for new conversations per IP as well as for messages, voice contributions, and searches per session – so that AI costs remain predictable. |
| Confirmations | Removal from the cart, leads, and tickets only with customer consent. |
Conversations are processed by OpenAI using your own API key. The legal assessment of your use – privacy notice, legal basis, order processing – is up to you. Our support for AI transparency under Article 50 of the EU AI Act is AI Transparency Check.
Strongest where products need advice
Technical B2B wholesale
Buyers describe a requirement, not an article number. Manuals and data sheets answer the questions that would otherwise go to sales.
Large assortments
Thousands of items where categories and filters reach their limits – covered without preparation per product.
Many variants
Colours, sizes and versions where a wrongly chosen item becomes expensive.
Multiple shops on one Odoo
Multiple brands or companies – one installation, each website in its own look.
What you need
- Odoo 19 Enterprise with website/e-commerce, knowledge and Odoo AI – not usable with Odoo Community, no older Odoo versions
- Your own OpenAI API key; the usage costs run through your OpenAI account
- For speech: a current browser and the customer's microphone permission. Typed chat does not require permissions.
Unsure if your instance fits? Ask us in advance.
One license per database. Setup, if you want it.
You purchase the module once through the Odoo App Store. Whether your team sets it up themselves or we take care of it is up to you.
You set it up yourself
Module licence
For teams that install and configure Odoo modules themselves.
€790
one-off per Odoo database · via the Odoo App Store
- Complete functionality
- All published products covered without preparation
- Updates within Odoo 19
- Setup by your team
We set it up
Setup
We install and configure the assistant in your Odoo instance and take it live together with you.
€1,490
Fixed price · plus module licence
- Installation and configuration
- Usage limits and shared product fields
- Hand over to CRM or Helpdesk
- Text of the AI notice
- Joint testing and training
We prepare your range
Setup + curation
Additionally, we make your key products advisory-ready – with search terms and knowledge sources.
from €3,900
Fixed price based on scope · plus module licence
- Everything from "Setup"
- Search terms for your key products
- Manuals, data sheets and knowledge articles as knowledge sources
- Review of shared fields
- Review after go-live
All prices are net, plus statutory VAT. The use of the AI is billed through your own OpenAI account; you set the limits yourself with the usage limits. Requirement is Odoo 19 Enterprise – please check before purchase.
FAQ: AI Shop Assistant for Odoo
Frequently asked questions about requirements, price, data protection and functionality.
Odoo 19 Enterprise. The module builds on the Enterprise modules Knowledge and Odoo AI and is therefore not usable with Odoo Community. There is no version for older Odoo versions.
You purchase the module license once per Odoo database through the Odoo App Store; updates within Odoo 19 are included. Setup (€1,490) and setup with curation (from €3,900) by bloopark are optional. The AI usage runs through your own OpenAI account.
No. The assistant works by default with every published product. You only supplement search terms, notes and knowledge sources where you want more depth.
The assistant has fixed boundaries: it does not invent delivery dates, never claims an order has been placed, does not add a variant to the cart without inquiry, removes nothing without confirmation and clearly states when a product is not in stock. Answers are based on your Odoo data and your stored documents.
It never adds a product with variants to the cart without a selected variant. It shows the options and asks – even if the customer says they don't mind.
Yes. Colours, fonts, and curves are taken from the active Odoo website theme, even with dark themes. The layout of your shop does not change.
Chat and voice run through OpenAI with your own API key; for semantic search, Odoo uses AI optionally from OpenAI. Conversations are processed by OpenAI. An optional self-hosted memory service can be connected; without it, the memory remains entirely in Odoo.
Through usage limits: new conversations per hour and IP, as well as messages, voice contributions, and searches per session. You set the values in the settings.
Only if you allow it. You explicitly choose which product fields the AI is allowed to read; by default, these are sale price, sales description, internal reference, and weight.
Depending on the setting, the assistant shows your contact details, creates a CRM lead or a helpdesk ticket, or refers to your appointment booking. A lead and ticket are only created after the customer has confirmed their name, email, and concern on the screen.
Yes. Products, conversations, and knowledge sources are separated by website and company, and the assistant has its own layout for mobile devices.
In the language of your website.
See it with your range.
In a live demo, we show the assistant in action and discuss how it works with your catalogue, your variants, and your product documents.
Arrange Live Demo View in Odoo App Store
Questions in advance? Helpdesk · Contact · +49 391 5630690