Odoo Support
We are happy to be there for our customers and offer services in the form of support contracts after successful Odoo implementation. Companies that are not our customers can also benefit from the expertise of our consultants & developers. Get quick and straightforward help for all areas of your business.
bloopark service contracts
for your business
You are technically savvy, have everything in view yourself, and only need a simple maintenance contract with the necessary updates?
Or would you like to focus solely on your core business and leave everything else to the professionals?
No matter which service you prefer.
We offer you support packages specifically tailored to your needs.
Business Starter
Maintenance & Updates
Implementation of Odoo Enterprise hotfixes & code updates (once a month)
Access to Helpdesk (Standard SLAs)
Ticket direct billing for €171.50 per hour
no support hours included
Access to the bloopark training
personal contact person
weekly meetings
training and workshops by arrangement
€299 / mo
Enterprise
Starter
Maintenance & Updates
Implementation of Odoo Enterprise hotfixes & code updates (once a month)
Access to Helpdesk (Premium SLAs)
Ticket direct billing for €150 per hour
incl. 10h support p.m.
Access to the bloopark training
personal contact person
weekly meetings
training and workshops by arrangement
€1499 / mo
Enterprise
Professional
Maintenance & Updates
Implementation of Odoo Enterprise hotfixes & code updates (once a month)
Access to Helpdesk (Premium SLAs)
Ticket direct billing for €150 per hour
incl. 20h support p.m.
Access to bloopark training
personal contact person
weekly meetings
Training and workshops by arrangement
€3499 / mo
Inquiry
Maintenance contract
Would you like to conclude a maintenance contract or do you have questions about it? Please feel free to contact us.
Consultation
You are still unsure and would like an individual consultation regarding our service offerings? Then please feel free to arrange an initial consultation.
General services
Odoo support
Your concern is extremely important to us. We are highly motivated to quickly get the system back up and running in case of an emergency.
Updates
To ensure you are always up to date, all service contracts include monthly code updates and the implementation of Odoo Enterprise hotfixes.
Access helpdesk
According to your contract, you will receive access to our standard or premium helpdesk for professional and successful customer support.
Our process
01
Discussion
Even if it is urgent, the facts must first be discussed to understand your concern.
02
Analysis
We get to the bottom of the problem and investigate the cause holistically and systematically.
03
Solution
Our certified Odoo developers & competent consultants will solve your problem as quickly as possible.
04
Documentation
We document all steps, including the solution, so that we can avoid problems and errors in the future.
We are Odoo Partners
We are a specialised Odoo agency and are available for any questions regarding these topics. Please feel free to contact us, we look forward to getting to know you!
Advantages of bloopark Support
Expertise
We are more flexible and agile than many other agencies, thanks to working together with professionals from around the world. We benefit together from unique skills.
Helpdesk Access
We bring order to chaos. Ticket processes are structured, customer communication is centralised, your support requests and our internal processes are made more efficient.
Individuality
Not every company is subject to the same requirements. We offer you different support contract models to choose from, depending on your wishes.
Full-Service Odoo Agency
We are Odoo partners and specialise in Odoo. With our expertise, we resolve your support requests constructively, quickly, and purposefully.
Long-term Collaboration
You are not only interested in our support contracts but also want to further develop your Odoo software and customise it to your company? Then you are exactly right here! We are happy to work with your company in the long term so that you can quickly achieve your set goals! Whether modifying a module or mapping a process, we make everything possible.
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